From First Call to Final Placement: Inside Eden’s Recruitment Process
If you’ve never worked with a recruitment agency before—or if your experience has been less than stellar—you might wonder what actually happens after you pick up the phone and say, “We need to hire.”
At Eden Recruitment Group, our process isn’t about quickly filling a vacancy and moving on. It’s about building relationships, understanding needs, and ensuring the person we place will thrive for the long term.
Here’s a transparent, step-by-step look at how we go from first call to final placement—and why our approach works for both employers and candidates.
Step 1: The Initial Conversation
Every great hire starts with a conversation. When a client contacts us, we take the time to get to know their business—what they do, how they operate, and what success looks like for the role they’re hiring for.
We’ll ask about:
- The role’s responsibilities and priorities
- Team dynamics and culture
- Non-negotiable skills and qualifications
- Preferred start dates and hiring timelines
This stage isn’t just about ticking boxes. Understanding a company’s culture is critical to finding someone who will stay and succeed.
Step 2: Crafting the Perfect Role Brief
Once we’ve gathered the details, we create a clear, compelling role brief. This isn’t just a list of duties—it’s a marketing document designed to attract the right people.
We include:
- A compelling introduction to the company
- A clear outline of responsibilities and expectations
- Essential and desirable skills
- Salary range and benefits (where possible)
Our job descriptions are keyword-optimised so they reach a wider, more relevant audience online—whether that’s on job boards, LinkedIn, or our own website.
Step 3: Sourcing and Shortlisting Candidates
This is where the magic happens. Using our extensive network, industry-specific databases, and proactive headhunting, we identify potential candidates who meet (and often exceed) the brief.
We don’t just rely on applications—we actively reach out to professionals who may not be looking but could be the perfect fit.
Our shortlists are focused. Every candidate we send has been pre-screened and interviewed by us before they reach the client’s inbox.
Step 4: Managing the Interview Process
Once the shortlist is approved, we coordinate interviews—making the process as smooth as possible for both sides. We brief candidates on what to expect, provide them with company background, and ensure they’re well-prepared.
For clients, we handle scheduling, feedback collection, and communication between rounds, so nothing gets lost in the process.
Step 5: Offer Negotiation and Placement
When a client finds their ideal candidate, we help manage the offer process—making sure it’s competitive, clear, and positioned for acceptance. We also advise on start dates, contracts, and any final checks.
A good offer isn’t just about salary—it’s about the overall package, including benefits, flexibility, and growth opportunities.
Step 6: Post-Placement Support
Our job doesn’t end once the candidate starts. We check in with both client and candidate regularly during the first few months to ensure the transition is smooth and any issues are addressed early.
This follow-up is one of the reasons Eden’s placements have such high retention rates—it’s about partnership, not transactions.
The Eden Difference
Many recruitment agencies focus on speed. We focus onfit. By combining deep market knowledge, a strong candidate network, and a commitment to understanding your business, we ensure every placement is a long-term success.
When you work with Eden Recruitment Group, you’re not just filling a vacancy—you’re investing in your team’s future.
Ready to experience the Eden process for yourself?
- Employers: Brief us on your next hire and let us find the perfect fit for your team.
- Candidates: Register your CV and we’ll connect you with roles that match your skills and career goals.









